Terms and Conditions
1. Introduction and Scope
Welcome to CleanSkin. We specialize in beauty products designed to promote healthy, radiant skin. By accessing or using our website, you agree to comply with these Terms and Conditions.
Our policies are aligned with Google Merchant Center guidelines to ensure transparency, secure transactions, and customer satisfaction. These Terms govern your use of our website, including browsing, purchasing products, and interacting with our services.
2. User Agreement
By using our website, you confirm that you are at least 18 years old or have parental/guardian consent.
You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
Unauthorized use of the site or violation of these Terms may result in account termination.
3. Product Information and Availability
We make every effort to ensure product descriptions, prices, and availability are accurate and up to date.
All product specifications (e.g., ingredients, usage instructions, safety standards) are provided transparently in accordance with Google Merchant Center policies.
Product availability may vary, and we reserve the right to update or discontinue products at any time without notice.
4. Order Placement and Acceptance
Orders are placed by adding items to your cart and completing the checkout process.
An order confirmation email will be sent once your order is successfully submitted.
We reserve the right to refuse, modify, or cancel an order due to errors, suspected fraud, or product unavailability.
5. Payment Terms
We accept secure payments via credit/debit cards, PayPal, and other methods listed at checkout.
All payments are processed with industry-standard encryption and security measures to protect customer data.
Prices are listed in USD and are subject to applicable taxes and fees based on your location.
6. Shipping, Delivery, and Risk of Loss
Shipping options, costs, and estimated delivery times are provided at checkout.
Orders are typically processed within 1–3 business days.
Customers will receive tracking details once the order is shipped.
Risk of loss passes to the customer upon delivery.
We currently ship within the United States. Any restrictions will be specified on the product or checkout page.
7. Returns, Refunds, and Exchanges
Returns are accepted within 30 days of delivery, provided products are unopened, unused, and in original packaging.
Refunds are processed within 7–10 business days after receipt of the returned product.
For defective or damaged items, please contact us for an exchange or full refund.
Detailed return instructions are available on our Returns Policy page.
8. Intellectual Property Rights
All website content, including images, product descriptions, branding, and logos, are the property of CleanSkin.
Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
9. User Conduct
You agree not to:
Engage in fraudulent or unlawful activity on our website.
Attempt to breach site security or interfere with its proper functioning.
Upload harmful content, viruses, or malicious code.
10. Privacy Policy and Data Protection
We respect your privacy and handle customer data responsibly. Information collected during purchases is used only to process orders and improve services. For more details, please review our Privacy Policy.
11. Disclaimers and Limitation of Liability
Our products are provided “as is” without warranties beyond those required by law.
CleanSkin is not liable for damages resulting from misuse, delays in shipping, or circumstances beyond our control.
Always conduct a patch test before first use and follow product instructions.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of the United States. Any disputes arising under these Terms will be resolved through binding arbitration or the courts located within the applicable jurisdiction.
13. Modification of Terms
CleanSkin reserves the right to update or modify these Terms at any time. Changes will be posted on this page, and continued use of the site constitutes acceptance of updated Terms.
14. Contact Information
For questions or concerns about these Terms and Conditions, please contact us:
📧 Email: cleanskin.us
📞 Phone: +1 307 3943 653